1. Acceptance of Terms

By accessing and using Golden Iconic's B2B e-commerce platform, you accept and agree to be bound by the terms and provision of this agreement.

2. Business Account Requirements

Golden Iconic is a business-to-business (B2B) platform. To use our services, you must:

• Be a registered business entity
• Provide valid business registration documents
• Have the authority to enter into binding agreements on behalf of your business
• Comply with all applicable laws and regulations

3. Minimum Order Quantities

All products on our platform have minimum order quantities (MOQs). You agree to meet the minimum order requirements for each product and understand that orders below MOQ will not be processed.

4. Pricing and Payment

Our platform offers bulk pricing tiers. Prices are exclusive of applicable taxes unless stated otherwise. Bulk pricing applies automatically based on order quantities. Payment must be completed before order processing.

5. Order Processing and Fulfillment

Orders are subject to product availability. Processing times may vary based on product type and quantity. We reserve the right to cancel orders that cannot be fulfilled.

6. Account Security

You are responsible for maintaining the confidentiality of your account credentials and all activities that occur under your account. Notify us immediately of any unauthorized use.

7. Intellectual Property

All content on this platform — text, graphics, logos, images, and software — is the property of Golden Iconic or its licensors and is protected by copyright and other intellectual property laws.

8. Limitation of Liability

Golden Iconic shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

9. Returns and Refunds

Due to the B2B nature of our business, returns are subject to approval and may incur restocking fees. Damaged or defective products must be reported within 48 hours of delivery. Refunds will be processed within 5–10 business days after approval.

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of the platform constitutes acceptance of modified terms.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

• Email: legal@goldeniconic.com
• Phone: +971 55 255 7450
• Address: Dubai, UAE