Find answers to common questions about our B2B e-commerce platform.
General Questions
Golden Iconic is a B2B e-commerce platform that specializes in wholesale products with minimum order quantities and bulk pricing. We connect businesses with suppliers to facilitate bulk purchasing at competitive rates.
Our platform is designed for registered businesses, retailers, wholesalers, and distributors. You need to have a valid business registration to create an account and make purchases.
Click "Register" and fill out the business registration form. Provide your business details, registration documents, and contact information. Our team will review and approve your account within 24–48 hours.
Orders & Minimum Quantities
MOQ is the smallest quantity you can order. Set by suppliers to ensure cost-effective production and shipping. MOQs vary by product and are clearly displayed on each product page.
Tiered pricing is applied based on order quantities — the more you order, the lower the unit price. Bulk pricing tiers are automatically applied at checkout.
Payment & Pricing
We accept credit cards (Visa, MasterCard) via Paystack, and M-Pesa for mobile payments. All payments are processed securely.
Prices shown are exclusive of tax. A 16% VAT is calculated and shown at checkout.
Shipping & Delivery
Once your order ships, you'll receive a tracking number via email. You can also track orders through your account dashboard or the order tracking page.